This policy outlines the guidelines and terms of use for Quickpediatrics.com, which provides online Pediatric Urgent care and Pediatric and Adolescent Mental health services through the use of telecommunication and digital technologies. By accessing and using the website users agree to comply with the policies and procedures outlined herein.
Privacy and confidentiality
a. User information: The website collects and stores personal information and medical data as necessary to provide telemedicine services. The collection, use and disclosure of user information will be handled in accordance with applicable privacy laws and the websites privacy policy.
b. Confidentiality: The website ensures the privacy and confidentiality of user information and medical data. All healthcare providers and staff members are bound by strict confidentiality agreements. Users should also take necessary precautions to ensure the security and confidentiality of their personal information.
Eligibility and user responsibilities
a. Eligibility: Users must be at least 18 years of age or have the consent of a legal guardian to use the websites services. Users are responsible for providing accurate and up to date information during the registration process.
b. User Conduct: Users must adhere to ethical conduct and maintain respectful communication with healthcare providers and staff. The website reserves the right to terminate access to users who engage in abusive, fraudulent or illegal activities.
Medical Consultations
a. Provider – Patient Relationship: The use of the Website does not establish until a healthcare provider agrees to provide medical services. Providers have the discretion to decline or terminate consultations if they deem it appropriate.
b. Medical advice: The website provides general medical information and telemedicine services, but it should not replace in person consultations when necessary. Users should consult with their primary care physician or seek emergency care in case of urgent medical needs.
c. Limitation of Telemedicine: Telemedicine consultations have limitations including the absence of physical examinations. Users should provide accurate and complete information to the best of their knowledge, understanding that diagnoses and treatment plans may be subject to limitations.
Technical requirements and limitations
a. Technical compatibility: Users are responsible for ensuring their devices and internet connection meet the technical requirements for accessing the Website’s services. The website will provide guidance and support, but it does not guarantee compatibility with all devices or networks.
b. Service interruptions: The Website strives to maintain uninterrupted access to it’s services, but it cannot be held responsible for interruptions due to technical issues, maintenance, or other unforeseen circumstance. Users should report any technical issues promptly to the Website’s support team.
Payment and refunds.
a. Fee structure: The website may charge fees for telemedicine consultations and other services. Users will be informed of application fees before confirming their appointments. The website reserves the right to modify fees and payment methods.
b. Refunds: Refunds may be granted in accordance with the Website’s refund policy, which will be provided to users upon request or during the payment process. Refunds may not be available for services already rendered or in cases of user non-compliance.
Intellectual property
a. Website Content: All content, including text, graphics, logos and software, on the website is protected by intellectual property rights. Users may not reproduce, distribute or modify any content without prior written permission from the Website.
Modifications to the Policy
The website reserves the right to modify this policy at any time. Users will be notified of any significant changes via email or through prominent notices.